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Privacy Policy


In order for us to deliver our services, the website and therefore we (the business) receive, collect and store information entered on this website or provided by any other means.

Information obtained includes but is not exclusive to; login; e-mail address; password; computer and connection information and purchase history. Software tools also measure and collect information on sessions including but not exclusive to, length of page visits, page interaction details.

Personally identifiable information is also collected (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

​When you make any purchase or transaction on our website, as part of the process, personal information is collected, given by you, such as name, address and email address. This information allows us to deliver our services and is only used for the specific reasons stated ain this policy.

​We collect such Non-personal and Personal Information for the following purposes:

1.  To provide and operate the Services;

2.  To provide our Users with ongoing customer assistance and technical support;

3.  To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;

4.  To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

5.  To comply with any applicable laws and regulations.

This website is hosted on the platform. provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

​If you don’t want us to process your data anymore, please contact us at

​Rachel Jane Cox Photography reserves the right to modify this policy at any time, with changes taking immediate effect once uploaded to the website. We recommend regularly checking the policy. Any significant or material changes to the policy will be highlighted on the website and it is the responsibility of the purchaser/client to check the policy.

​If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at



Terms of use

This website is owned and operated by Rachel Jane Cox Photography.

All Terms set forth the terms and conditions under which you may use this website and services as offered by us. This website offers visitors information and examples of services provided. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.

​In order to use our website and/or receive our services, you must possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.

Purchase of Items

When purchasing items, the following applies and is agreed:

  1. You (the purchaser/customer/visitor/client) are wholly responsible for reading the item listing before making a commitment to buy the product.

  2. You enter a legally binding contract to purchase items when you commit to buy and have fulfilled the payment process.

  3. You agree to all terms of use as outlined in this agreement and will not abuse copyright.


Pricing and Services

All prices for services and products offered for sale are listed on the website. Rachel Jane Cox Photography reserves the right to adjust or change prices for products or services displayed at any time.

We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.

All purchases of digital downloads are non-refundable.

All print/physical products purchased are also non-refundable unless otherwise agreed with Rachel Jane Cox Photography.


Use of Images


Images are sold by Rachel Jane Cox Photography as per use outlined in the product description. For clarity these uses are also outlined in these Terms. Customers accept that images are copyright of Rachel Jane Cox Photography and are for personal use only.

Social Media images are low resolution images for (personal use only) social media sharing). These are not suitable for printing. Downloadable files will be sent within 48 hours or purchase.

High Resolution images are to be used for (personal use only) printing, photo albums etc. Downloadable link will be sent within 48 hours of purchase.



All images on the website are watermarked or protected to avoid misuse. You, the customer or visitor accept full liability for any misuse of images.

When sold, images whether digital or printed will continue to have a discreetly placed watermark at the bottom of the image. Any attempts to remove or violate the terms of use of images will be seen as a direct contravention of copyright and subject to consequences set out in the Copyright section of these terms.




All copyright of images remains to Rachel Jane Cox Photography.

The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Rachel Jane Cox. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.

Any violation of these terms may result in permanent or temporary suspension of access to services and products. This will be without notice or any liability to Rachel Jane Cox Photography.

You agree to indemnify and hold Rachel Jane Cox Photography harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.

​To the maximum extent permitted by applicable law, in no event shall Rachel Jane Cox Photography, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.

To the maximum extent permitted by applicable law, Rachel Jane Cox Photography assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.

​We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these pages periodically. Any material change to the Terms will be highlighted on the website and is the visitor/customers responsibility to review these Terms.

Once changes have been made, your continued use of the website acts as acceptance of the new Terms. Should you not agree with any terms outlined, then you must cease use or access of the website or services offered.

​​These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of England, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in Leeds/Harrogate. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.

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